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The successful management of small and medium field services organisations provides a range of challenges - not least the ability to respond quickly to challenging customer requirements and to deliver value both to the customer and stakeholders.

The drive to increase profits and the focus on business improvement and growth needs an up to the minute, complete and accurate picture of the operation. Only then is it possible to achieve the very highest levels of operational and management control over your service operation.

Mentor’s fully integrated, end-to-end solution is a responsive and dynamic system which will streamline operations in organisations with field service or a mobile workforce. Using proven technology with expertly tailored implementation, the solution provides the management with the right information at the right time, providing a firm grip over the operation and enabling management control of the business.

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CASH 2010 is an integrated and expert system providing a complete solution to streamline service management organisations. With up to the minute information, CASH gives you the ability to provide outstanding service cost effectively, on time and in full – every time.

It is modular, flexible and scalable and with expert implementation consulting and comprehensive support your return on investment is rapid and measurable. The fully integrated design of CASH 2010 eases information flow so streamlining business processes and reducing communication costs. By automating many processes, CASH releases time in the business providing significant administration savings.

Service engineers can use PDAs, Smartphones or tablet computers to speed up the whole process and eliminate the delays of the paperchase. The first time fix rate is improved using the service history and the he customer signature is captured.

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