CASH Service Management Software

CASH is an integrated and expert system providing a complete solution to streamline service management organisations. With up to the minute information, CASH gives you the ability to provide outstanding service cost effectively, on time and in full – every time.

It is modular, flexible and scalable and with expert implementation consulting and comprehensive support your return on investment is rapid and measurable. The fully integrated design of CASH eases information flow so streamlining business processes and reducing communication costs.

By automating many processes, CASH releases time in the business providing significant administration savings. It is easy to operate with a familiar Microsoft look and feel and customisable reports provide the clarity of information rather than confusing data. Performance, efficiency and profitability monitoring is at your finger tips as it’s an automatic by-product of the process.

CASH covers every aspects of a service organisation, from the initial enquiry, developing the sale using automated estimating tools and creating highly professional proposals, specifications and quotations, through installation with job profitability measurement, to preventative maintenance cycles and breakdown repairs. CASH builds a database of customers, sites, installed equipment and maintenance schedules.

Service engineers can use the OnCall module which uses PDAs, Smartphones or tablet computers to speed up the whole process and eliminate the delays of the paperchase. The first time fix rate is improved using the service history and parts used. The customer signature is captured and CASH can automatically create and email a copy of the signed job sheet to the customer.

Throughout the entire lifecycle, customer service is improved, SLAs measured and invoices automated resulting in better cash flow. Processes are streamlined, delays and paper eliminated and improved engineer efficiency means more billable work achieved  - all of which adds up to a massive competitive advantage.

CASH integrates fully and seamlessly into Sage and many other finance systems, meaning not only that you’re always up to date financially but the operational staff need only use CASH and finance systems become the realm solely of accountants.

CASH is completely scalable so if you’re a small company looking to get organised, you can begin with our Start product, growing businesses will use the Small Business Edition and then scale up to our Enterprise version. As all products share a common data architecture, you never need to worry about compatibility or conversions.