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Do you install and maintain equipment using Field Service Engineers?

Does this sound like you.......?

You never have to chase engineers to return their Job Sheets.

Your admin staff can always read the engineer’s handwriting and confidently transfer that to the invoice.

You automatically price invoices from an agreed schedule of rates.

Invoicing the same day as the job is done is just routine in your business.

Your cash flow is just fine and you've a great relationship with your bank manager.

Your engineers always start their day knowing the location and nature of their first job.

Engineers are always where they should be and never disappear off the face of the earth.

You know what the Planned Maintenance workload is for next month.

Your engineers always take the correct replacement parts they need before they go to maintenance job.

You're happy with the revenue you get from each engineer.

You never send engineers out to customers who owe you money.

Poor payers never ring out of hours to get the engineer directly.

If your business doesn't run like this and want to know how to make your life easier,
Call MENTOR on
01484 518 305

and speak with an expert.

 

 

More on Mentor.... 

 

 

If you Sell, Install and especially MAINTAIN equipment using field service engineers, then Mentor's CASH software is the system for you. It brings together everything the business does in one place. It handles all customer details, site records, installed equipment register, call logging and history, automated invoicing, recurring maintenance scheduling, stock, job costing, paperless engineer PDA solution, vehicle tracking....  and more.

CASH is an integrated and expert system providing a complete solution to streamline service management organisations. With up to the minute information, CASH gives you the ability to provide outstanding service cost effectively, on time and in full – every time.

CASH is modular, flexible and scalable and with expert implementation consulting and comprehensive support your return on investment is rapid and measurable. The fully integrated design of CASH eases information flow so streamlining business processes and reducing communication costs. By automating many processes, CASH releases time in the business providing significant administration savings.

 

 

Service engineers can use PDAs, Smartphones or tablet computers to speed up the whole process and eliminate the delays of the paperchase. The first time fix rate is improved using the service history and the he customer signature is captured.   

What sort of companies use CASH?

 - Alarm & Security Installers
 - Facilities Management 
 - CCTV & Access Control
 - Building Maintenance 
 - Fire Systems
 - Telephony & IT Networks
 - Electrical & Control Equipment
 - Energy Metering
 - Lift Engineers
 - Plumbing, HVAC

More on CASH.....